BBC NewsBorrowing was £17.4bn last month, the second highest October figure since monthly records began in 1993.
Sarah Tucker
At Richmond Theatre, a stuck wall transformed Mike Leigh’s great suburban satire into an accidental masterclass in resilience, perception and the hazards of personal branding.
At the Richmond Theatre press night of Abigail’s Party, the most revealing performance of the evening was briefly given by a wall.
The wall, part of Peter McKintosh’s magnificently oppressive 1970s house, was meant to move. It declined. For a few exquisite minutes, the production acquired the atmosphere of a lost Monty Python sketch in which British theatre, having rehearsed human behaviour, found itself defeated by masonry. A stage manager was discovering that a wall can have both agency and excellent comic timing.
It was also the perfect accidental metaphor for Mike Leigh’s play. Abigail’s Party is about the architecture of appearances: the houses, drinks, clothes, records and opinions through which people construct a more impressive version of themselves. At Richmond, the façade literally stuck. The show, sensibly, carried on.
That is the first lesson for entrepreneurs. Eventually, the wall will jam.
Tamzin Outhwaite, playing Beverly in Nadia Fall’s production, is excellent. She has made the role her own rather than attempting an impersonation of Alison Steadman, which would be theatrically pointless and possibly require planning permission. Steadman’s original Beverly altered the geology of British acting. Outhwaite instead finds her own mixture of predation, loneliness and social panic, gliding through the room as though she owns not only the house but the concept of leisure.
First staged in 1977 and developed through Leigh’s improvisational method, the play places five adults in a suburban Essex living room while a teenage party happens next door. Beverly and Laurence entertain new neighbours Angela and Tony, plus Sue, whose daughter Abigail is hosting the unseen rival event. Drinks are poured, cigarettes pressed upon people, cheese and pineapple deployed, marriages exposed and politeness converted into hostage-taking.
Leigh described the play as a study of “The Done Thing”: the pressure to conform, acquire and perform the life respectable people are meant to possess. He called it a lamentation rather than a sneer, because Beverly is vulnerable and trapped inside the image she has built.
For entrepreneurs, Beverly is less a hostess than a warning about personal branding.
She has the room, drinks trolley, music and confidence, yet visibility is not value. Modern business has created a digital suburb in which everyone’s metaphorical curtains are open. Founders announce momentum beside people they met seven minutes earlier. Every firm is scaling, even when it has only one customer, and he is a cousin.
Beverly does not enjoy her possessions; she stages them. The room is not a home but a pitch deck with shag pile. Her guests are witnesses, there to confirm that the evening is sophisticated, the house desirable, the marriage successful and Beverly irresistible. Unfortunately, witnesses occasionally develop independent opinions, which is why she keeps refilling their glasses.
A company can begin by solving a problem, then start performing the appearance of solving it. The website becomes clearer than the product, the founder’s biography more developed than customer service, and the internal culture a collection of attractive nouns mounted beside a broken printer nobody has taken responsibility for since March.
Leigh’s play also offers a brutal lesson in customer research. Beverly asks questions constantly but hears almost nothing. She offers drinks people have refused, cigarettes to people who have stopped smoking and entertainment selected entirely for herself. She calls this hospitality. Many businesses call the same behaviour engagement.
The competent entrepreneur notices that “no” is information. Beverly regards it as an administrative error. Her version of market fit is to keep applying the product until the customer loses the will to resist. She would have been formidable in subscription services.
The living room is not one room but five. To Beverly it is a showroom; to Laurence, cultural defeat; to Angela, an examination; to Tony, confinement with alcohol; and to Sue, a refuge less restful than the party next door. Each occupies the same space but inhabits a different reality.
That is perception, and perception is frequently the real market. Entrepreneurs assume customers see the product as its creator sees it, rather like believing everyone at Beverly’s party is enjoying themselves because Beverly has announced that they are. A founder sees elegant functionality; the customer sees another password. Marketing sees community; the public sees twelve emails before breakfast.
The unseen Abigail provides perhaps the play’s sharpest business lesson. Everyone talks about her party, worries about it and judges it, yet Abigail never appears. The real energy is next door, with the younger generation, while the adults remain in the furnished mausoleum discussing taste. This is how established businesses miss disruption. They study one another’s curtains while the future is playing records through the wall.
Leigh begins not with catastrophe but with weak signals: a look held too long, a correction, a refill, a joke that is not a joke. The crisis is already present in miniature. Good entrepreneurs read those details before they become events. A silent employee or a customer who stops complaining can be more revealing than any dashboard. Collapse usually sends a postcard before it arrives.
Then there was Richmond’s rebellious wall. Theatre, like enterprise, is a live system pretending to be controlled. Sets stick, technology fails, markets alter and plans encounter physical reality, which has never read the strategy document. The revealing question is not whether something goes wrong, but what happens next.
The actors and crew continued, adjusted and restored the production. That is operational resilience: not the absence of embarrassment but the ability to prevent embarrassment from becoming identity. The fault briefly made the evening more alive. The machinery behind the illusion was exposed, and we saw the work required to sustain it.
Beverly cannot do this. When reality interrupts her preferred narrative, she doubles down on performance: more charm, alcohol, seduction and certainty. She cannot revise because revision would require admitting that the first version was false. Many founders fail for the same reason. They become loyal not to the enterprise but to their original description of it.
The best entrepreneurs know which walls are structural, which are decorative and which should have been removed three funding rounds ago. Authenticity is not confession or posting photographs without make-up. It is alignment: the product works as claimed, the culture behaves as advertised, and the founder can survive discovering that customers do not experience the business as intended.
Almost fifty years later, Abigail’s Party remains painfully current because the cheese and pineapple have changed but the anxiety has not. Today, Beverly would curate rather than host, Laurence would have a podcast about culture, Angela would overshare on WhatsApp, Tony would call monosyllabism personal boundaries, and Sue would wonder whether leaving unnoticed counted as a wellness practice.
The tragedy is not that these people aspire. It is that they borrow their aspirations from other people, then furnish their lives around them. Leigh’s deeper argument is that conformity separates us from our own experience. We stop asking whether we like the music and start asking whether it is the music people like us ought to like.
Entrepreneurship at its best should resist that disease. It should question the done thing, notice what others have missed and build from reality rather than social theatre. It should remember that the unseen party next door may matter more than the impressive people already in the room.
At Richmond, the wall eventually did what it was told. Beverly’s walls remain in place until the final crisis reveals that the elegant room has never been safe.
The entrepreneurial lesson is wonderfully impolite: do not wait for collapse to discover whether you have built a business, or merely decorated one.